Baylor Scott & White Health Field Service Analyst in Temple, Texas

The Field Service Analyst supports end user devices and provides technical support. The Field Service Analyst repairs and replaces computing devices (independent of platform specifications), manages data migration, storage repair, and backup. The Field Service Analyst analyzes, configures, and installs software and licenses. The Field Service Analysts interfaces with users including training and education, tutorials, problem solving and researching best practices. The Field Service Analyst works with related systems (projects, task management system, Knowledgebase articles, daily activities, end user e-mail, and correspondence). The Field Service Analyst works on cabling (IDF maintenance, patching, cleanup, and repair). The Field Service Analyst performs as a member or project manager of a project, maintains milestones, practices teamwork with high degree of performance, and communicates regularly with leadership on the health and progress of the project The ideal candidate has excellent trouble shooting and problem solving abilities; strong teamwork and collaboration skills and excellent communications skills.

  • Location/Facility - Baylor Scott & White Health, Temple For more information on the facility, please click our Locations link.

  • Specialty/Department/Practice - Information Technology/Field Service Technical Support

  • Shift/Schedule - Full-time, days

  • Benefits - Our competitive benefits package includes*:

  • Immediate eligibility for health and welfare benefits

  • 401(k) savings plan with dollar-for-dollar match up to 5%

  • Tuition Reimbursement

  • PTO accrual beginning Day 1

*Note: Benefits may vary based upon position type and/or level. Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation's exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it's accepting a calling!Qualifications

  • Associate's Degree or Equivalent Experience required

  • 2+ years of experience required

  • Valid TX Driver's License required

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviors that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products.

We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.